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HUSTIR > College of Management > Department of Marketing and Distribution Management > Monograph > Item 310993100/5404

Please use this identifier to cite or link to this item: http://ir.hust.edu.tw/dspace/handle/310993100/5404

Title:	以茶湯會西屯店為例
Authors:	阮柏諭
Contributors:	行銷與流通管理系
Keywords:	行銷,服務,熱情
Date:	2016-05
Issue Date:	2016-07-14T01:42:07Z
Abstract:	我實習的是茶湯會西屯店主要實習職務為正職人員，主要負責工作:品質管理，客戶關係管理，工作流程，監督人員。在茶湯會的這段期間我開心，從一開始很害怕去面對客人，到後面能很熟練的跟客人溝通。在這重視服務態度的年代，服務原本為附加價值，有些地方使得它變成核心商品一杯幸福茶，一份人情味，再這裡和學校學習的東西受益良多，將來有機會一定推薦系上加入茶湯會實習的選項，讓大家不止課業上的學習更能發揮行銷與流通管理系的駱駝精神。
Appears in Collections:	[Department of Marketing and Distribution Management] Monograph

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